removing trojans from laptop

hitony

Administrator

Jul 13, 2005

16,284

South Wales (im not welsh !!)

• Oct 20, 2014

• #41

Dr. Notthenineo'clocknews said:

Unfortunately you do get that on here, I sympathise with you, don't let them get under your skin, a sensible answer is not too much to ask.

In my experience I find the best thing to do is try turning it off an on again.

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GENIUS!! 29 posts till we get a real sensible helpful reply

I might add I did find it very funny!!

 

hitony

Administrator

Jul 13, 2005

16,284

South Wales (im not welsh !!)

• Oct 20, 2014

• #42

Beach Hut said:

A course of leeches will resolve this.

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I'm not really into computers so where do I put the Leeches? on me or the laptop?

Any sensible answers would be appreciated

 

Super Steve Earle

Well-known member

Feb 23, 2009

8,365

North of Brighton

• Oct 20, 2014

• #43

Ironic that the first advertising banner on NSC when I opened it was for Norton. Then the third was for removal of Malware!

 

Superphil

Dismember

Jul 7, 2003

25,420

In a pile of football shirts

• Oct 20, 2014

• #44

Can't believe no-one has mentioned getting a Mac, as they don't have viruses or Trojans.

 

B

BensGrandad

New member

Jul 13, 2003

72,015

Haywards Heath

• Oct 20, 2014

• Thread starter
• #45

Downloaded and ran the malwarebytes but is the premium that you pay $24.95 for worth the money? After scanning it said it had 848 objects so assumed that was faults. Any how no notice showing now so something has happened and cost me nothing.

 

Superphil

Dismember

Jul 7, 2003

25,420

In a pile of football shirts

• Oct 20, 2014

• #46

BensGrandad said:

Downloaded and ran the malwarebytes but is the premium that you pay $24.95 for worth the money? After scanning it said it had 848 objects so assumed that was faults. Any how no notice showing now so something has happened and cost me nothing.

Click to expand...

Assuming you do a lot of porn, torrent and illegal download sites, then it might be worth getting the paid for version, for most people I'd imagine the free one is more than thorough enough.

 

B

BensGrandad

New member

Jul 13, 2003

72,015

Haywards Heath

• Oct 20, 2014

• Thread starter
• #47

Superphil said:

Assuming you do a lot of porn, torrent and illegal download sites, then it might be worth getting the paid for version, for most people I'd imagine the free one is more than thorough enough.

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Wouldnt know how to get them sothe free one it will be. Thanks.

 

Dick Head

⭐⭐⭐⭐⭐

Jan 3, 2010

13,635

Quaxxann

• Oct 20, 2014

• #48

Superphil said:

Can't believe no-one has mentioned getting a Mac, as they don't have viruses or Trojans.

Click to expand...

Oh, yes they do.

 

Superphil

Dismember

Jul 7, 2003

25,420

In a pile of football shirts

• Oct 20, 2014

• #49

Dick Head said:

Oh, yes they do.

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Kind of, that was what was implied

 

Pretty pink fairy

Banned

Jan 30, 2008

31,981

• Oct 20, 2014

• #50

BensGrandad said:

Downloaded and ran the malwarebytes but is the premium that you pay $24.95 for worth the money? After scanning it said it had 848 objects so assumed that was faults. Any how no notice showing now so something has happened and cost me nothing.

Click to expand...

just the 848 then
regards
DR

 

BBassic

I changed this.

Jul 28, 2011

12,337

• Oct 20, 2014

• #51

I always recommend Avast Antivirus. Its free and really very good.

 

Dick Head

⭐⭐⭐⭐⭐

Jan 3, 2010

13,635

Quaxxann

• Oct 20, 2014

• #52

Superphil said:

Kind of, that was what was implied

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I see. Very good.

 

Questions

Habitual User

Oct 18, 2006

24,896

Worthing

• Oct 20, 2014

• #53

BensGrandad said:

I have just opened my laptop and it came up with a critical message to contact Norton which I did and they said it has a trojan on it which is not a virus so want £169 to remove it for me, Any sensible advice would be welcome.

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BG if this is the sort of stuff that you have downloaded and been caught out, dispose of your PC immediately .

 

Carrot Cruncher

NHS Slave

Helpful Moderator

Jul 30, 2003

5,052

Southampton, United Kingdom

• Oct 21, 2014

• #54

This wouldn't happen in Germany...

 

C

crabface

Well-known member

Mar 24, 2012

1,853

• Oct 21, 2014

• #55

Superphil said:

Can't believe no-one has mentioned getting a Mac, as they don't have viruses or Trojans.

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A common misconception, however Macs can be infected by viruses, trojans and Malware. They are just not as common.

 

Superphil

Dismember

Jul 7, 2003

25,420

In a pile of football shirts

• Oct 21, 2014

• #56

crabface said:

A common misconception, however Macs can be infected by viruses, trojans and Malware. They are just not as common.

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Whoosh

 

Icy Gull

Back on the rollercoaster

Jul 5, 2003

72,015

• Oct 21, 2014

• #57

BensGrandad said:

I did ask for sensible solutions but obviously that is beyond some people.

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This is NSC and you were only expecting sensible responses?

 

Tom Hark Preston Park

Will Post For Cash

Jul 6, 2003

70,221

• Oct 21, 2014

• #58

 

B

binky

Active member

Aug 9, 2005

632

Hove

• Oct 21, 2014

• #59

BensGrandad said:

I have just opened my laptop and it came up with a critical message to contact Norton which I did and they said it has a trojan on it which is not a virus so want £169 to remove it for me, Any sensible advice would be welcome.

Click to expand...

Restore your drive from the ghost image you took, (or return to your last safe restore point), and then reload your data from your overnight backup.
... You do have an overnight data backup?

 

B

BensGrandad

New member

Jul 13, 2003

72,015

Haywards Heath

• Oct 21, 2014

• Thread starter
• #60

Icy Gull said:

This is NSC and you were only expecting sensible responses?

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You do get some serious answers if you ask a serious question in fact I had a very helpful pm from one person on this issue. However, there are certain people on here who think it is funny to take the p..s if somebody does not know an answer to something that they know. Sad really.