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  1. #1
    Members Uncle C's Avatar
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    A Question about Seagulls TV (Player)


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    Has anyone actually received any form of compensation from Seagulls TV for the crap service early in this season. They are a bunch of jokers and this is not my only complaint.

    I have been arguing with them for months and my demand is for a meagre 3 month extension to my contract worth less than a tenner.

    So far, the best I have achieved, is an acceptance that they let me down together with "I can only apologise".
    Don't make old people mad. We don't like being old in the first place, so it doesn't take much to piss us off.

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    • #2
      Dullard Thunder Bolt's Avatar
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      Yes, I got a two month extension to my contract which was due to end in September, due to the terrible service in pre-season. Have a look at Ask the Club posts, screen shot the answer, and send it to iFollow.
      Quote Originally Posted by brighton bluenose View Post
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      NSC at its very best ~ a post based on assumption on a matter the poster hasn't got a clue about!!
      When people are rude to you, they reveal who they are, not who you are.
    • #3
      Members Uncle C's Avatar
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      Quote Originally Posted by Thunder Bolt View Post
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      Yes, I got a two month extension to my contract which was due to end in September, due to the terrible service in pre-season. Have a look at Ask the Club posts, screen shot the answer, and send it to iFollow.
      Thanks for that - any others have similar?
      Don't make old people mad. We don't like being old in the first place, so it doesn't take much to piss us off.
    • #4
      Longing for retirement. AmexRuislip's Avatar
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      Quote Originally Posted by Uncle C View Post
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      Thanks for that - any others have similar?
      Email Albions head of media for help, as he has contact with the providers.
      paul.camillin@bhafc.co.uk

      He did help me resolve a few issues I was having with STV
      Ever since I was a young boy, I've played the silver ball.
      From Soho down to Brighton, I must have played them all.
    • #5
      Members Rugrat's Avatar
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      I got a 2 month extension which expired about 2 weeks ago ... I didn't bother renewing again
    • #6
      Members Uncle C's Avatar
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      Quote Originally Posted by AmexRuislip View Post
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      Email Albions head of media for help, as he has contact with the providers.
      paul.camillin@bhafc.co.uk

      He did help me resolve a few issues I was having with STV
      Did all that and was put in touch with Andreas Nyberg the Albions contact in Seagulls TV with a promise he would sort it.

      Here is my last e mail to him

      FAO Andreas Nyberg

      Can we just do a reality check here.

      1. You were in breach of contract on a number of occasions, failing to provide the service for which I paid.
      2. I had the expense of phoning yourselves and the Club on a number of occasions to chase things up.
      3. I spent perhaps an hour or so of my life explaining things to you
      4. All this has been frustrating and disappointing, whilst your people avoided e mails and procrastinated over decisions.

      And what is it you offer by means of compensation “I can only apologise”. Do you honestly think that is acceptable?
      Don't make old people mad. We don't like being old in the first place, so it doesn't take much to piss us off.
    • #7

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      I gave up on Seagulls TV about 4 years ago. It was generally my only source for live games I couldn't get to when I lived in London. The service out of 10 would have warranted a 0.5. In this day and age of fast link ups it is just totally unacceptable. Not enough bandwidth and servers that don't match up. I know it isn't BHA that provide this and there seems to be a tie up with the EFL/Prem. But they seem to get away with such a poor, poor service, and I can understand the frustration for those outside Sussex.
    • #8

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      Quote Originally Posted by Uncle C View Post
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      Thanks for that - any others have similar?
      I managed to get a refund, but it wasn't easy. Took me a good 6 weeks and many many emails
      "He scores with his face......."
    • #9
      Members Uncle C's Avatar
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      Quote Originally Posted by Chinman3000 View Post
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      I managed to get a refund, but it wasn't easy. Took me a good 6 weeks and many many emails
      Who were you dealing with?
      Don't make old people mad. We don't like being old in the first place, so it doesn't take much to piss us off.
    • #10
      Members GT49er's Avatar
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      Quote Originally Posted by AmexRuislip View Post
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      Email Albions head of media for help, as he has contact with the providers.
      paul.camillin@bhafc.co.uk
      He did help me resolve a few issues I was having with STV
      Quote Originally Posted by Chinman3000 View Post
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      I managed to get a refund, but it wasn't easy. Took me a good 6 weeks and many many emails
      Yes, same here - got my £45 refunded, with help from Paul Camillin and supporter services. Well done to the club! The providers were just a bunch of shysters though - couldn't get any sense out of them.

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