Should I cancel Sky

Murray 17 · Aug 30, 2017

On a similar subject, has anyone had any success negotiating lower bills from Virgin?

We've been offered a deal to stay which is £11 a month more expensive than the exact same package for new customers (which also has the latest box). Done the old 'threatening to leave' bit, but was told their best offer is a £4 loyalty discount. In the past I have managed to get £10 discounts.

Other providers don't offer a similar 'mid-range' package, and I don't want to have a satellite dish for Sky.

I know there was a thread on this recently, which related to Sky, but Virgin tell me it is against their policy to offer high 'loyalty' discounts.

Paul Reids Sock · Aug 30, 2017

The Gem said:
You should cancel it anyway, Sky subscribers are a massive reason football has gone into meltdown financially and why so many real football fans are being priced out from watching their beloved teams.

I still don't get this argument.

It isn't the fault of Sky surely? It is the FA and Premier League not having a limit on the value of games packages and enabling people to bid on them. As such the price rockets as with any auction and they recoup their money from their customers

Sky get all the grief because they are the only ones that, until now, have paid for it

Wozza · Aug 30, 2017

OSRGull said:
Get Now TV it's a no brainier.

For anyone with Alzheimer's?

afcb · Aug 30, 2017

My mums in sheltered accommodation . The old dear down the corridor had been paying the full whack to BT for Internet / sport / HD / phone (over a £100 a month ) simply because BT had dropped a junk letter through her door saying blurb about the digital switchover / freeview thing several years back. She thought she needed it just to watch the box as normal.

She simply watches the 4 old channels and has never used the internet / HD and only had a phone contract that she rarely used as she had no friends or family. (BT engineers had even turned up and fitted the whole malarky)

All done over the phone. This must be endemic with many old folk who are clueless. I managed to get her compensated back to the start of the contract.

CheeseRolls · Aug 30, 2017

OSRGull said:
Get Now TV it's a no brainier. You can't over pay, you can cancel any time without charge, you can pay weekly or monthly and it has Sky Sports, Sky Cinema, Sky entertainment and sky kids channels. You can mix what you pay for.

My kids bought me a one month subscription for father's day, which I used to watch the Lions rugby. Prior to that I had an account with credit card details which I had used to pay for the odd day pass to watch Brighton games. The one month subscription with no ties, included a sneaky auto-renewal, which I just picked up on my credit card statement and had to then jump through six hoops to cancel. The Email with the auto-renewal came through just after I got everything working, so wasn't really interested in reading another fascinating welcome to NOWTV promo. There was no Email to confirm that they had subsequently taken the money from my account, but I could look forward to 10 channels of sport.

From choice I do subscribe to Boxnation and in comparison to NOWTV and the Murdoch's Frank Warren is an honest and trustworthy businessman.

Shorehamkid · Aug 30, 2017

CheeseRolls said:
From choice I do subscribe to Boxnation and in comparison to NOWTV and the Murdoch's Frank Warren is an honest and trustworthy businessman.

Do you actually mean that about Warren or is that sarcasm? I actually like the way Frank and George Warren go about there business these days, well in comparison to the double glazing salesman like rubbish from Hearn. The Boxnation subscription is worth it if only for GGG vs Canelo in a few weeks, can't wait for that.

CheeseRolls · Aug 30, 2017

Shorehamkid said:
Do you actually mean that about Warren or is that sarcasm? I actually like the way Frank and George Warren go about there business these days, well in comparison to the double glazing salesman like rubbish from Hearn. The Boxnation subscription is worth it if only for GGG vs Canelo in a few weeks, can't wait for that.

Yes boxnation is well run and I don't begrudge paying for a good service. GGG v Canelo is going to be one hell of a fight. Is GGG over the hill or was his last fight just a bad night?

swindonseagull · Aug 30, 2017

OSRGull said:
Get Now TV it's a no brainier. You can't over pay, you can cancel any time without charge, you can pay weekly or monthly and it has Sky Sports, Sky Cinema, Sky entertainment and sky kids channels. You can mix what you pay for.

Zgemma dont pay a penny.

clippedgull · Aug 31, 2017

Murray 17 said:
On a similar subject, has anyone had any success negotiating lower bills from Virgin?

We've been offered a deal to stay which is £11 a month more expensive than the exact same package for new customers (which also has the latest box). Done the old 'threatening to leave' bit, but was told their best offer is a £4 loyalty discount. In the past I have managed to get £10 discounts.

Other providers don't offer a similar 'mid-range' package, and I don't want to have a satellite dish for Sky.

I know there was a thread on this recently, which related to Sky, but Virgin tell me it is against their policy to offer high 'loyalty' discounts.

Just be persistent and keep calling them. As a last resort ask for customer services and tell them you are leaving and going to SKY. You may get some movement on price there and then. If not then give your months notice and wait for texts/calls offering you better terms. If they let you go for the sake of a tenner a month you will be the first customer that has happened to. Oh and try and make sure you speak to people in the U.K. If you get through to a foreign call centre demand an immediate transfer back to the UK.

Murray 17 · Aug 31, 2017

clippedgull said:
Just be persistent and keep calling them. As a last resort ask for customer services and tell them you are leaving and going to SKY. You may get some movement on price there and then. If not then give your months notice and wait for texts/calls offering you better terms. If they let you go for the sake of a tenner a month you will be the first customer that has happened to. Oh and try and make sure you speak to people in the U.K. If you get through to a foreign call centre demand an immediate transfer back to the UK.

Thanks for the advice. I'll give it a go.

The Gem · Aug 31, 2017

Paul Reids Sock said:
I still don't get this argument.

It isn't the fault of Sky surely? It is the FA and Premier League not having a limit on the value of games packages and enabling people to bid on them. As such the price rockets as with any auction and they recoup their money from their customers

Sky get all the grief because they are the only ones that, until now, have paid for it

If there are no subscribers there is much chance of the money being as out of control as it is

The Gem · Aug 31, 2017

Brovion said:
Indeed. If that wretched Murdoch hadn't made football so popular and exciting no one would go and the matches wouldn't sell out. With no demand the clubs would have to lower their admission prices.

football was around long before Sky arrived and there was plenty of football before the Premier league arrived.

Football would survive because the fans would make sure it did.

The Gem · Aug 31, 2017

Triggaaar said:
How's that my problem?

No one said it was.

phoenix · Aug 31, 2017

The Gem said:
You should cancel it anyway, Sky subscribers are a massive reason football has gone into meltdown financially and why so many real football fans are being priced out from watching their beloved teams.

So its not Brighton charging too much money then?

GOM · Aug 31, 2017

CheeseRolls said:
My kids bought me a one month subscription for father's day, which I used to watch the Lions rugby. Prior to that I had an account with credit card details which I had used to pay for the odd day pass to watch Brighton games. The one month subscription with no ties, included a sneaky auto-renewal, which I just picked up on my credit card statement and had to then jump through six hoops to cancel. The Email with the auto-renewal came through just after I got everything working, so wasn't really interested in reading another fascinating welcome to NOWTV promo. There was no Email to confirm that they had subsequently taken the money from my account, but I could look forward to 10 channels of sport.

From choice I do subscribe to Boxnation and in comparison to NOWTV and the Murdoch's Frank Warren is an honest and trustworthy businessman.

There is nothing sneaky about the auto renewal on Now TV (your kids bought you a month on YOUR credit card ??). When you buy/activate a pass, wait 2 seconds and then cancel - no auto renewal. Don't know why you had to go through 6 hoops or whatever to cancel, just cancel online, (click the cancel box) fairly straightforward.

The Gem · Aug 31, 2017

phoenix said:
So its not Brighton charging too much money then?

All teams in the top 2 divisions charge to much.

Brovion · Aug 31, 2017

The Gem said:
football was around long before Sky arrived and there was plenty of football before the Premier league arrived.

Football would survive because the fans would make sure it did.

Well yes football existed as did rugby, hockey etc. And yes of course it would survive. But the reason the ticket prices are so high is because Sky made it more accessible to people outside its core market and demand went through the roof. You're actually blaming the wrong people: f you want ticket prices to go down you should be encouraging fans to boycott games and not pay the vastly inflated prices.

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