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  1. #31
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    Quote Originally Posted by maffew View Post
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    Correct - good post
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    I wonder which contact/call centre you worked with bet I have too
    I worked for a data owner/broker. I'd be willing to bet we'd sold or acquired data for an agency that you worked with though.

    What @seagulls4ever does correctly state that these aren't two bob companies or one man bands scraping data (that does of course happen) but big household names that sell your data.

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    • #32
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      Quote Originally Posted by Arthur View Post
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      I get people don't like it. I don't. Which is why my home and mobile number are both on TPS. Any marketer worth their salt will screen any telephone data against the file. It's a legal requirement.

      I certainly wouldn't be fussed about a company I've bought from in the past contacting me though when I'd given them my number in the first place. I think you need to buy some more of their beer and chill out a bit.

      When did morals ever come in to the business world? Is it morally right that the football club charges you £50 for a replica shirt that was made by an 8 year old for less than a quid? If people give out their personal information to companies and don't read the T&Cs then quite frankly they only have themselves to blame IMO.
      Problem is TPS/DMA/OFCOM compliance is pretty much unenforcable to off-shore companys
    • #33
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      Quote Originally Posted by Arthur View Post
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      I get people don't like it. I don't. Which is why my home and mobile number are both on TPS. Any marketer worth their salt will screen any telephone data against the file. It's a legal requirement.

      I certainly wouldn't be fussed about a company I've bought from in the past contacting me though when I'd given them my number in the first place. I think you need to buy some more of their beer and chill out a bit.

      When did morals ever come in to the business world? Is it morally right that the football club charges you £50 for a replica shirt that was made by an 8 year old for less than a quid? If people give out their personal information to companies and don't read the T&Cs then quite frankly they only have themselves to blame IMO.
      It's exactly sort of dismissive attitude from people who work in these industries as to people's legitimate concerns which annoys me. I can't imagine making a living by abusing people's personal information is particularly fulfilling. Sure people have not realised they have opted in (when done legally), but it's all very shady IMO.

      It's a principle thing. I value my privacy and take care for my personal information not to be used for marketing purposes as far as I can. You have to position yourself somewhere. I take the position that any marketing calls which are not explicitly consented are acceptable - or else it's a slippery slope, as we see in so many other areas of life.
    • #34
      Members Arthur's Avatar
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      Quote Originally Posted by maffew View Post
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      Problem is TPS/DMA/OFCOM compliance is pretty much unenforcable to off-shore companys
      Very true.

      Quote Originally Posted by seagulls4ever View Post
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      It's exactly sort of dismissive attitude from people who work in these industries as to people's legitimate concerns which annoys me. I can't imagine making a living by abusing people's personal information is particularly fulfilling. Sure people have not realised they have opted in (when done legally), but it's all very shady IMO.
      Blimey, I'm not sure I can be arsed to carry on with you, you are coming across like a right wet weekend simply because you had a bit of CRM. The important bit of that acronym is the customer bit. You were already their customer of course they should market to you. You'd be considered as a warm lead.

      If you knew the amount of hours and money I spent running data against in house lists, TPS, MPS, Baby MPS, FPS, NCOA, mortascreen etc etc and how many ****ing DMA/Data Protection/Email law seminars I went to you'd understand I was able to sleep very well. I get there are companies out there that aren't as law abiding but they are few and far between now. I'm not sure how you can get on your high horse about it either when you've admitted on this thread cold calling is what you did for a living as a student. Everyone has to earn a crust buddy.
    • #35
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      Quote Originally Posted by Rowdey View Post
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      Couple of years ago, I saw a £2.5k payment on a online statement, showing as gone from my barclays account, and immediately queried it with them.
      It seems someone managed to sign for a direct debit at a car sales place near heathrow, and just with the knowledge of my account number, sort code, and signature, could buy a car.
      It got cancelled and refunded, but when i saw copy of the signature, it was really poor compared to my own.
      Kicka 1: Barclays even said, 'yes we'd already declined it once as the first time it looked even worse..'
      Kicka 2: i didnt have enough in account to cover the debit/agreed overdraft amount; why would they even approve it, 2nd time around..?
      Jesus wept. These are the people the taxpayers bailed out in 2008. Should have let them go down, as it's clear that they are as incompetent as ever and have learned nothing.
      You'd better believe it (it's so easy to say)
    • #36
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      Quote Originally Posted by Springal View Post
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      Its not unsolicited though is it? As you are a customer
      Yes it is. I don't get Tesco ringing me up every day telling me their latest offers just because I shop there occasionally. He may well have missed the 'No marketing calls' checkbox, but that's another issue.

    • #37
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      Quote Originally Posted by Brovion View Post
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      Yes it is. I don't get Tesco ringing me up every day telling me their latest offers just because I shop there occasionally. He may well have missed the 'No marketing calls' checkbox, but that's another issue.
      So because Tesco don't, no-one else should? They do email you don't they....
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    • #38
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      Quote Originally Posted by Arthur View Post
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      Very true.



      Blimey, I'm not sure I can be arsed to carry on with you, you are coming across like a right wet weekend simply because you had a bit of CRM. The important bit of that acronym is the customer bit. You were already their customer of course they should market to you. You'd be considered as a warm lead.

      If you knew the amount of hours and money I spent running data against in house lists, TPS, MPS, Baby MPS, FPS, NCOA, mortascreen etc etc and how many ****ing DMA/Data Protection/Email law seminars I went to you'd understand I was able to sleep very well. I get there are companies out there that aren't as law abiding but they are few and far between now. I'm not sure how you can get on your high horse about it either when you've admitted on this thread cold calling is what you did for a living as a student. Everyone has to earn a crust buddy.
      Bit harsh. I think you're slightly biased as you work in the industry, a lot of us DO find it really annoying. I once bought car insurance from the AA and they took that as carte blanche to pester me morning, afternoon and evening. I'm registered with TPS (who are brilliant at stopping reputable British companies), but as I was an AA customer their protection didn't apply. I told them all I didn't want to be contacted, but each branch was a different service and all said it 'took time' for my preferences to be recorded on the system.

      However you are right, getting nuisance calls really isn't the end of the world. I solved all my problems by switching insurers and by not answering any calls (either on my mobile or landline) where I don't recognise the number. Can't remember now the last time I answered a nuisance call.

    • #39
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      Quote Originally Posted by Springal View Post
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      So because Tesco don't, no-one else should? They do email you don't they....
      Eh? No, why should someone else contact me? That comment makes no sense. And no Tesco don't email me.

    • #40
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      Quote Originally Posted by Arthur View Post
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      I worked for a data owner/broker. I'd be willing to bet we'd sold or acquired data for an agency that you worked with though.

      What @seagulls4ever does correctly state that these aren't two bob companies or one man bands scraping data (that does of course happen) but big household names that sell your data.
      I am sure you did

      I have worked both on and offshore and what I have seen offshore tend to not give a shit including some top companies data I walked from one job cos of it. I wonder who you worked for you seem to know your stuff and we must have crossed path its a smallish world

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