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  1. #101
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    1 Not allowed!
    Particularly useful not being able to use vouchers on a match day when living 200 miles away

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    • #102

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      Not sure if this has been mentioned, can we combine vouchers? Happy with vouchers to get a shirt if we can use them both.

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    • #103
      Members
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      Jun 2013
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      Tunbridge Wells
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      Joke not being able to use the vouchers on matchdays, when else are most people going to be at the Amex ffs. If you don't live in the Brighton area, are you going to use 2+ hours of your time and a load of petrol to use a voucher to buy stuff that's worth at max half the voucher value. No wonder people don't use the exchange and there were so many empty seats last season
    • #104

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      That is shit but the queues before and after the madrid game were horrendous.

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    • #105
      Drew drew's Avatar
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      Oct 2006
      Location
      Burgess Hill
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      13,987


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      Quote Originally Posted by Birdie Boy View Post
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      That is shit but the queues before and after the madrid game were horrendous.

      Sent from my XT1072 using Tapatalk
      Which is why I won't be using the ticket exchange. Apart from the fact that I should be at every home game anyway, what difference does it make using a voucher on a matchday? An alternative would be to allow them to be used online (I assume this isn't an option already).
    • #106
      Registered Loser Jimmy Come Lately's Avatar
      Join Date
      Oct 2011
      Location
      Hove
      Posts
      291


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      It's not a brilliant system but it seems to be working. Listed the tickets for me and Mrs JCL this morning, got a (rather oddly worded) confirmation email from the club, saw our seats on sale shortly afterwards, saw our block sold out again shortly after that.

      I just hope that our tickets have gone to fans who want to use them, not someone who's going to flog them on one of the reseller sites.
    • #107
      Members
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      May 2004
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      GLAWSTERSHIRE
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      420


      0 Not allowed!
      Quote Originally Posted by The Wookiee View Post
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      I might be wrong, but I'm sure somebody said last year that you can't use the voucher to put towards a replica shirt ?
      I did exactly that last year.
    • #108
      Smile Like You Mean It Tom Hark, Preston Park's Avatar
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      Jul 2003
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      Brighton Pavilion, Greenland
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      0 Not allowed!
      Quote Originally Posted by ac gull View Post
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      Particularly useful not being able to use vouchers on a match day when living 200 miles away
      Pretty sure that used to be the case, and I might have missed it in the link provided by OP, but assuming that's the full T&Cs in the link, it doesn't actually say you can't use the vouchers on a match day. As should be the case anyway. Vouchers take very little longer to process at the tills than cash does.
      Buy The Ticket,Take The Ride - Hunter S. Thompson
    • #109
      Members
      Join Date
      Jul 2003
      Location
      midlands
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      680


      0 Not allowed!
      Last season some two hours or so before kick off one game I was told could not get an item refunded or use a voucher on match day as match day staff not trained to do either of these tasks

      There were about seven staff stood about doing nothing much at the time, after I pointed this out from memory the supervisor then told me rules was rules and I could not get a refund

      Then had to travel down a day early before next home game to visit shop to sort above
    • #110

      0 Not allowed!
      Quote Originally Posted by Lower West Stander View Post
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      What's the point when all you get is a bloody voucher?


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