Catering

The Birdman · Aug 13, 2016

Didint Bother in the WSU the concourse queuing blocked the whole walkway the only advantage was no queuing in the toilets at halftime. I also notice a couple of the extra bars by the window had gone.
It might have been caused by the travel problems and more surporters may not have been drinking as they were driving who knows however I still love our stadium and a great result.

HAILSHAM SEAGULL · Aug 13, 2016

Tom Hark said:
Sad to see the demise of the Pie 'n' Pint deal. That's all I want: A pie. And a pint. And a bit of a deal. Don't want a bloody bar of chocolate or a packet of crisps.

I dont think it has demised.
It is not shown on all the fancy fascias with all the deal prices on, but i had a pie and a pint and was expecting to pay £8 something, operative said £8 and the till showed £7-50, same as last year.
I was well chuffed, until he forgot to give me any change from a £10er. So maybe it still exists.

Superphil · Aug 13, 2016

Tom Hark said:
Catering's generally fine in the North Stand, seems to be just about the only area of the ground where the catering can cope with the numbers.

Including selling lager that someone else has sipped?

227 BHA · Aug 13, 2016

WSL was no better - I'd read there was going to be more choice this year but did t see any evidence of it - the beer table at the back of the concourse has gone meaning bigger queues at the kiosks. Went to the pie and pint window to get a Heineken and a Harvey's but they had no Harvey's

?
Then when we went for food I asked the girl what the chicken option was in the boxes but she did not know what I was talking about even tho it was in the warming area right behind her and I was pointing to it (didn't help that her English was almost non-existent). When a supervisor came over I asked what the chicken consisted of and she just said "chicken"! - I said what does it come with and got a "dunno"!
So I ordered 2 pints 2 pies and 2 snickers and got charged over £20 when it should have been 3 items for £9 - shambolic and quite frankly disgraceful service. At that point I just gave up and paid as I felt so sorry for the masses behind me as it had taken an age just to get any sort of service

Tom Hark Preston Park · Aug 13, 2016

HAILSHAM SEAGULL said:
I dont think it has demised.
It is not shown on all the fancy fascias with all the deal prices on, but i had a pie and a pint and was expecting to pay £8 something, operative said £8 and the till showed £7-50, same as last year.
I was well chuffed, until he forgot to give me any change from a £10er. So maybe it still exists.

Ah, right, cheers, with a bit of luck maybe they haven't got round to updating the tills to either remove the deal or update the prices. Hoorah! :clap:

Blue Valkyrie · Aug 13, 2016

Superphil said:
Sounds to me like the club are trying to roll out the 1901 experience to the WSU, the North Stand and elsewhere around the ground.

No, it's always terrible every August in WSU. It picks up after the first international break. That is the law according to Sodexo.

HAILSHAM SEAGULL · Aug 13, 2016

Tom Hark said:
Ah, right, cheers, with a bit of luck maybe they haven't got round to updating the tills to either remove the deal or update the prices. Hoorah!

But the downside was a second visit.A mate came in late and i was in the queue for a 2nd pint so he wanted a pie and pint.
Asked for a pie and pint deal and a single pint, but the deal wasnt done, £12-50 so bit my tongue cos of a massive queue behind.
Not sure if its the till or the operatives.....although the pie was brilliant,.......still a shitty catering experience.

Return of the Rev · Aug 13, 2016

I did bring the catering issues up after the first few games,also mentioned murray would be a big loss and poyet was a snake during his first season. Got slated on all three concerns

Blue Valkyrie · Aug 13, 2016

The food and pint offer was £8 and only early-bird from 6:15 to 6:45 according to the Forest Pre Match brief.

Hampster Gull · Aug 13, 2016

Asked for a Tango, got a pint of tap water. Nothing hot after a long journey. And apparently i was in a cash only queue but there was no indicator that i could see. Shambles

Stuart Munday · Aug 13, 2016

And why only one little Harveys stall and one catering outlet outside, I'm sure it has something to do with planning but the queues were so big you wonder why they bother.

Dan The Man · Aug 13, 2016

East upper sold out of hot dogs half hour before ko, and not much other hot food.....and no signs showing cash or card tills anymore....disappointing....shambles!

Deleted User X18H · Aug 13, 2016

Hampster Gull said:
Asked for a Tango, got a pint of tap water. Nothing hot after a long journey. And apparently i was in a cash only queue but there was no indicator that i could see. Shambles

Did you ask for a Waldorf Salad?

Deleted User X18H · Aug 13, 2016

I had some meat and it was all gristle.

And when I complained they just argued with me.

Deleted User X18H · Aug 13, 2016

You people ponce into the Amex expecting to be waited on hand and foot!

Well they're trying to run a football club there.

Do you ever think about that ? No,you're too busy poking about in every corner looking for things to complain about.

Hampster Gull · Aug 13, 2016

hove born&bred said:
Did you ask for a Waldorf Salad?

They didn't have any of those either

Superseagull · Aug 13, 2016

I decided to time how long it took them to serve me my order of 2 fosters and 1 Harvey's at WSU centre kiosk. From the person in front of me walking away with their beers to me doing the same was 4 mins 50 seconds. Shambles.

At least 3 of those mins was spent watching my server join a queue of other servers for pints of Fosters that were being poured by one guy whilst being watched by two supervisors. He then had to return to another queue to get the Harvey's.

A simple order of three beers should be done and dusted in less than a minute. 30 seconds should be easily achievable.

BN9 BHA · Aug 13, 2016

5 years and nothing changes, sounds like acomplete shower of shite after reading the comments on this thread, and I sympathise with fans that just wanted something simple like a pint.
Do they still employ staff that can't speak or understand English? There should be large stickers on the counters with photos of what's for sale, fans can just point a photo of a pint to order.

I spent nothing on food & drink again at the stadium, learnt my lesson ages ago.

dazzer6666 · Aug 13, 2016

WSL was ok before the game, lager was cold and nice (butter chicken) pie was hot. Not much of a hope of getting served at half time without missing some of the game though.

Lord Bracknell · Aug 13, 2016

hove born&bred said:
You people ponce into the Amex expecting to be waited on hand and foot!

Well they're trying to run a football club there.

Do you ever think about that ? No,you're too busy poking about in every corner looking for things to complain about.

Not so. We turn up at a venue that is plastered with boards advertising a huge number of catering deals. And it turns out that many of these deals aren't available as advertised.

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