thedonkeycentrehalf
Retired
- Jul 7, 2003
- 8,624
And the same to you. Enjoy the match on Saturday and let me know what the view is like from that part of the ESU
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BHAFC unbloodybelievable!
- Thread starter cmonbarrybringonwoody!
- Start date
And the same to you. Enjoy the match on Saturday and let me know what the view is like from that part of the ESU
I wondered that when I made it 85!!
AZ Gull
@SeagullsAcademy Threads: @bhafcacademy
Didn't T Soprano have 130-something for his post about his dad's last-ever match at the Blackburn game the other week?
Barham's tash
Well-known member
Top banana to the club all round.
Things like this generate such a huge amount of goodwill to the club in general and cost relatively little. Great work.
Things like this generate such a huge amount of goodwill to the club in general and cost relatively little. Great work.
blue'n'white
Well-known member
Well done to the Albion
Hope you and your lad enjoy the game and we get another three points
Hope you and your lad enjoy the game and we get another three points
cmonbarrybringonwoody!
New member
- Thread starter
- #48
Gilliver's Travels
Peripatetic
The way I learnt it, marketing was the business of understanding and satisfying customer needs, profitably. For me, these recent gestures by the club of considerate, responsive customer service would belong under the oft-misunderstood and much-maligned umbrella of PR.
This is the final straw - BARBER OUT
Lincoln Imp
Well-known member
- Feb 2, 2009
- 5,964
When I was a PR man the marketing manager said that he earned the money and I spent it, so I guess you're right.
In truth, good PR will often earn money long term. Gestures like these to supporters increase the warmth and sense of connection that they have with the business and that can only be good for trade.
- Jan 3, 2012
- 16,591
I don't think the two "definitions" were mutually exclusive. It's mainly perhaps about not selling people things they don't need, so is entirely ethical. But I take your point about PR - although Customer Service/Customer care is part of the whole purchased package.
But whatever, the club done good.
cmonbarrybringonwoody!
New member
- Thread starter
- #54
Yep already PM'd Edna to thank her and been in email conversations with Tom Gorringe and Sam Frost who have sorted everything out for us.
Greg Bobkin
Silver Seagull
- May 22, 2012
- 14,850
Great to hear.
I was on crutches (with a knackered knee that I couldn't bend) for the Charlton game last year, and I asked if we could be moved from our normal seats in the family stand to somewhere else, and the club moved us so that the two Jnr Bobkins were front row of the bit in front of the disabled section at the North West Corner, and I was on one of the seats in that disabled section. I honestly didn't expect to go to that bother, but was very grateful that they did.
Yours is another superb story and yet another example of the club going that little bit further.
Enjoy the game!
Hip Hip Hooray! 
Return of the Rev
Well-known member
tbf its in their interest to have good pr,the past regimes were pretty rubbish at this which makes the current bunch look top notch
cjd
Well-known member
tbf its in their interest to have good pr,the past regimes were pretty rubbish at this which makes the current bunch look top notch
The "current bunch" as you put it, not only "look top notch".......they ARE top notch.
W.C.
New member
- Oct 31, 2011
- 4,927
I see what you did there. #screwedtogetherinnit
ouch.
or did you mean the seat?
cmonbarrybringonwoody!
New member
- Thread starter
- #60
No, the hip 3 lovely screws. When I fall I do a proper job, no half arsed rolling around like these namby pamby soccer ball wimps .
.