Anyone work at Thomas Cook? wondering how staff feel about the Corfu boiler death case

desprateseagull said:

The sense I got from it all, was TC wanting to covering their arse, then covering their costs (of bringing case against the hotel? would have thought local police would do that..)

No thought for the poor family, losing two kids.

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Thunder Bolt said:

I was listening to a debate on the radio earlier today. The money isn't for compensation but legal fees allocated by the Greek court. The apartment owners were blamed. Thomas Cook said they weren't able to check every single room available. One ex rep recommended that holidaymakers should take their own CO detectors with them.
That's not excusing the attitude that has been shown to the poor parents.

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Seasidesage said:

Absolute PR disaster handled awfully from beginning to end and will doubtless cost them millions in future sales. They cannot however, be held responsible for the condition of the hotel, they are an agent and as an agent they represent thousands of hotels with tens of thousands of rooms. Ensuring safety of the hotel can only be the responsibility of its owners and staff...

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midnight_rendezvous said:

With all due respect how do you know they have no thought for the family? The parents are obviously distraught and need someone to aim their grief at, which is totally understandable. But TC also have a right to defend themselves. They're being blamed for the death of children for gods sake not some run of the mill crappy holiday experience. They have every right to cover themselves if they feel they are not to blame for something so tragic. They've donated ALL of the compensation to UNICEF so they're not exactly out for the money either.

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desprateseagull said:

The firm are now making donations to some charities, chosen by the parents..

http://www.bbc.co.uk/news/uk-england-leeds-32835029

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clapham_gull said:

Without consulting with the family and releasing details of their communication without ensuring they had received it first ?

Wake up.

Everything to do with protecting the image of the company at all cost which has everything to do with money and has spectacularly backfired.

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garethjamesuk said:

Whats disguisting most of all with Thomas cook is they would have made money on the death of the children with payment they got from hotel.
How can you make a profit on something so bad.
This is not on and i will never book a holiday with thomas cook again, i have in past always used thomas cook but not again.
I understand things can go wrong and thomas cook cant do it all, but to make money on something so bad as a death and then to donate 1.5million of the 3.2 million payment they got, without telling the parents of plan is disguisting.
Even with the 1.5 million donation and i think 400,000 to family they are up nearly 1.2 million profit on a death HOW ?
Yes its due to reputation been damaged of company but that is own fault, if we make a mistake a work do we get payment for it ? no we have to face consequences as Thomas cook should.
TRULY DISGUISTING

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