For once, this might not be SW - I'm listening on DAB at home and the sound has been a bit hit and miss all evening although it has settled down for the last 10 minutes.
I cancelled my subscription a while back and it ran out this october. Guess what though! They renewed my account and charged me for it, despite my cancellation.
It's not been a problem getting them to sort it out and refund me it has to be said, but, utterly utterly amateurish.