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Seagull Player
- Thread starter grubbyhands
- Start date
severnside gull
Well-known member
Had intermittent problems yet again and when I e-mailed Customer Services I got the routine lie that the broadcast quality is fine. When I pointed out that they have told the same lie countless times before I got no response at all.
I know the club suggested there might be a choice of compensation or the ability to gift it to Albion in the Community. I never heard any more. I wonder if anyone else did?
I know the club suggested there might be a choice of compensation or the ability to gift it to Albion in the Community. I never heard any more. I wonder if anyone else did?
seagullsovergrimsby
#cpfctinpotclub
Weren't they supposed to notify all customers within a certain timeframe ? I haven't had any emails from Perform but want my pittance to go to AITC.
severnside gull
Well-known member
Me too.
The fact that others haven't heard and that Perform are still touting the same "everything is rosey" line suggests someone at the club may have taken their eye off the ball.
deletebeepbeepbeep
Well-known member
- May 12, 2009
- 20,959
If the sound is intermittent it seems more like an issue with your connection and you should try and carry out the steps suggested by Insider on the first page.
clapham_gull
Legacy Fan
- Aug 20, 2003
- 25,323
10 working days from the 20th apparently.
seagullsovergrimsby
#cpfctinpotclub
So taking into account weekends and bank/public holidays is that the 2nd week in January
severnside gull
Well-known member
Did that. Same issues - phone, tablet and laptop - despite a full strength signal.
It really isn't me.
,,
............ and I really am cancelling my subscription when it is due for renewal
Machiavelli
Well-known member
Listened to it today, and it worked fine.
Iggle Piggle
Well-known member
- Sep 3, 2010
- 5,332
It still does not work properly.
Problem 1 You cannot get commentary via the app (samsung galaxy note on Android) This worked last year but has not worked once this season. During a game the match in question is never on the app homepage. You can get to the game in the fixtures section where you can click for commentary. It will then say feed not available.
Problem 2 To then get commentary I log into player via web browser on mobile. This is almost unusable but it does just about work. The commentary works but then cut outs and I have to start the process.my end. Its not my internet connection as I can rub continuous ping to google and stream sky sports with no issues on the same device.
Utter shite service still. I am going to cancel.
Problem 1 You cannot get commentary via the app (samsung galaxy note on Android) This worked last year but has not worked once this season. During a game the match in question is never on the app homepage. You can get to the game in the fixtures section where you can click for commentary. It will then say feed not available.
Problem 2 To then get commentary I log into player via web browser on mobile. This is almost unusable but it does just about work. The commentary works but then cut outs and I have to start the process.my end. Its not my internet connection as I can rub continuous ping to google and stream sky sports with no issues on the same device.
Utter shite service still. I am going to cancel.
£26000. Cheque was handed over on Sat before the match.
Wow! Impressive- means over 1000 subscribers waived their refund? I wonder how many subscribers there are to Player?
KZNSeagull
Well-known member
26k! Blimey, that's impressive. Great stuff.
I have not had one problem with player since the changes took place.
I have not had one problem with player since the changes took place.