This forum is provided as a service to the fans by the club. They don't have to do it. If lots of rubbish is posted then the facility is likely to be removed.
If you have a general suggestion - perhaps something that can help improve the Amex matchday experience, please post it here.
If you have a question you seek a response on then please use 'Ask the Club' instead.
For a very specific query or issue, please first refer to the official customer service channels available to all fans.