Paul McGowan

Dear Insider,

Just a quick note to say that Paul McGowan offered exceptional service in patiently resolving my problem (I was being very dense) when trying to buy online tickets on Saturday morning (via a flurry of emails) - when presumably he was very busy - a real credit to the club.

Ps Would it be possible to have an inverted exclamation mark (¡Hola!) for the opening of Gus' programme notes ? Sorry. Many thanks.

Thanks, will make sure that is passed on.