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Travel voucher... when collecting ticket on the day



Titanic

Super Moderator
Helpful Moderator
Jul 5, 2003
39,025
West Sussex
Is there an official answer to the question posed in this thread...

http://www.northstandchat.com/showthread.php?t=114341

I happen to know this is a group of young fans traveling to a home game for the first time (encouraged by their season ticket holding friend)... it would be VERY disappointing if they can't use the travel voucher that they have had no choice paying for.
 


Insider

New member
Jul 18, 2003
7,768
Brighton
The only real option here is to book tickets early, so they can be posted out in time. They can of course be used on the return leg of the journey.
 


Insider

New member
Jul 18, 2003
7,768
Brighton
UPDATE: We have raised this with the rail companies and are now looking at the possibility of online sales being issued via email. Obviously telephone sales remains a problem, but we are looking at ways around this.
 



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