All to do with the pointy heads, who look at the overall number of claims received and have deduced that if you make a claim you are more likely to make another claim than someone who hasn't made a claim.
I fully accept that you will no doubt say, I made a claim 10 years ago when some idiot...
Depends on whether he has ULR cover on his own policy. If so he can pursue his claim via this, and recvoer his losses and obtain compensation for his pain and suffering.
One word of caution never accept the first offer from the third party insurers, particularly where there is an injury. This...