Take a good look at other Albion fans in the train queue; it's not a question of soft, more a case of a very high percentage of old people, women and kids. i.e. whether you like it or not we are a family club and that's how we fill our stadium. It's embarrassing when you get Coventry's answer...
Your view of a club's fans depends on who you happen to run into / share a train carriage with. I didn't bump into any good humoured Cov fans, but I did share a train carriage with a bunch of aggressive tw@ts. So that's how I'll remember them...