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You are kinda right but if you are selling a service to SMEs and most years you hit the 5x9 uptime its ridiculous to think that they would pay substantially more for a further level of redundancy

Well it really does depend on the size of the organisation. If an IT dependant company has a CFO then they likely need a CTO who can advise on risk. A lot of businesses affected by this kind of outage may be hosting just a website or indeed forum and for the vast majority that is enough

Have to admit power to a DC is not my scope of knowledge, more of a concern is how long it takes to fire up a "redundant" generator. Whilst a lot of business also did seem to have failover plans, they werent implemented due to be told it will be up in x mins

Dont forget some f these clients may have C30 staff and an IT support person

Well some of the smarter clients did so down time was minimal but these clients have more IT savvy folk, you can go so far with DR, then the next level of DR, then the next, it all costs money as you obviously understand, why he UPS and gennys never kicked in remains to be explained

Yeah not cool. Several sites needing manual table rebuilds, 100's of support calls and obviously a few dead HD's + many client visits today to explain (luckily doesn't affect me right now)

Anyone get affected by this? https://tamebay.com/2017/12/ukfast-outage-tool-down-100s-of-uk-businesses.html C500 Clients and C2000 servers down our side, blew 3/4/5 99999s SLAs in a couple of hours