The 'huge error' was that she didn't acknowledge the right of internet trolls with Union flags in their twitter bios, to have their say on whether NZR was being 'grateful' enough, for being finally released.
Do you actually want to know, or are you just having a snide dig?
He's spent six years working tirelessly to get her home, including staging hunger strikes, and has had at least one period of illness. Can you even imagine the emotional stress of what he's been through? I don't think his looking...