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Fair enough. I've also driven VWs (company cars) for the last 15 - 20 years. We used a main dealer who were shit for a while. We didn't stop buying or driving VWs - we just moved our servicing to another dealer.

Thanks, plenty. Not sure what's got under your skin here, tbh? I wasn't having a go at the OPs rant. It sounds like an annoying experience. Just pointing out that the target of his angst was misplaced. Not an enormous big deal frankly. Enjoy your weekend.

Did you read your own links? They show how an existing garage / company are invited to pay for the privilege of becoming an official VW dealership. If the dealership is sh1t VW ought to drop them, but seriously, the company that you ought to be dissatisfied with over the events of today, isn't...

So your local dealership are having a bad day? What's any of that got to do with Volkswagen??