Really? I went to both those games and both looked to have had a full away allocation present. It could be that many fans (like me) do not bother with sitting at away games, and particularly with Watford it was impossible to get to your allocated seat anyway.
They do. I asked a few weeks back and the loyalty points are awarded AFTER the match (that you've purchased tickets for) is played. Generally that would be the next working day, so normally for a Saturday game it will added to your total on the following Monday. Use that process as a rule of...