i believe messages are recorded as matter of routine, this has come to light in the lobbying investigation. this shows ministers are following those rules, and the investigation is digging everywhere.
when the enquiry into covid goes digging, it'll find a lot of rules where broken in the response, things demanded by everyone expecting action. bureaucracy doesnt respond well to emergency and was overridden.
was it? we have the company comment, another telling phrase is "prepare for production". so much more information is unknown, conditions so on. i've read quite a few of these sorts of stories, companies bigging up their help, simple government bungling procedure, and media making a story...
i believe they were responding for a request for tender. one of the things needed is a simpler ventilation that requires low operator attention, for low level breathing problems. getting certification and approval is up to the NHS, we'll see if they fast track these devices.