Kin' hell. You'd argue with a brick wall!
I'm merely making the point that things go wrong every now and again - and that when they do, people are inclined to moan publicly and on social media.
Something went well for me, so I thought it was worth the effort to say something positive.
That's it.
I wouldn't deny that loads of fans moan when they shouldn't, but it you've had zero legitimate complaints over the past few years, then you've been very fortunate. Things go wrong. It happens.
Many of us find reasons to complain at some point or another, so it's only fair to give praise when one gets great service from the club.
Jenny from the ticket office phoned yesterday to discuss my application for an additional season ticket for one of my kids.
She couldn't help initially, but...