Still failing to train staff. I was queing up for a bottle of water and the bloke infront of me asked for a tea.
"Thats £2.10 then please Sir"
Man hands her a £10 note, and a 10p coin.
"And here is your change"
"But... that's 20p. It should be £8"
"Oh, sorry. I was thinking of the 10p you...