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Me too, not really my point. The 2nd guy said "it's cold, it is going to happen, I can get it going but it will probably freeze again". Clearly what they have installed cannot cope and is not good for the job, even if it is unusually cold. I don't mind things going wrong, it happens, but not to...

Thanks, will do.

Thanks Martin. I did pop to B&Q last night to buy a couple of electric convection heaters. Heating is fixed at the mo - no guarantees it won't go again. I am dialysing now, while I have heat, so that's the main thing. Have been thinking about a small job for you at some point - but it is a very...

I've had British gas engineers out 3 times in the last 24 hours due to no heating. I'm am high priority as I have kidney failure (sorry to bore, I know I've mentioned it a lot, but it's a big thing). "unusually low temp (no sh1t)" was the reason. A bit ridiculous, what am I paying for, it...