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I'd agree with this. Even if they seemed very slow and weak, I'm sure they aren't made to feel empowered in that organisation. On a different note I have tried very hard not to fly Ryanair since once being basically left hanging in Italy nearly 20 years ago. Unlike say BA there is no scope in...

You do wonder if the cabin crew had been told in advance that guy had (as it appeared) mental health issues, and that influenced their reluctance to act properly and chuck him off. If he doesn't and they weren't (and you can bet they'll be in a hurry to get that info out if he does) then...