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I'm pretty sure tickets for games at Withdean had the person's name and some kind of fan id number printed on them.

Sounds like the club need to pare that back a bit. Seems over-generous to me.

I'd imagine something more like a £5 voucher to the STH, or whatever amount makes it better than nothing to the STH and doesn't leave the club out of pocket. And the Man City match is hardly a representative template for the season as a whole. Here's a hypothetical question for you: say I was...

My point is: when a STH knows for certain they cannot attend a game for whatever reason, they should have the option to officially surrender that match from their ST back to the club. STH then gets some kind of trivial amount back from the club, probably in the form of a club shop voucher, and...

Why not? Huge numbers of STH and their families will be on their Summer holidays. Nobody's expecting very much other than some kind of mickey mouse reimbursement because it is a ST after all, but surely the club aren't daft enough to think there's not some kind of revenue to be generated where a...

This, completely. Time for the club to raise their game and offer a fully functional ticket exchange. Other clubs seem to manage it easily enough.