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Eon don’t care. I was with them for 14 years, and knew I had a credit balance in spring, so asked for it back. They refused saying I didn’t know how direct debits worked (paraphrased from the really condescending way she spoke to me). I said, after working in the business for 25 years, I knew...

Go to the CAB as I'm fairly certain they can't refuse to do credit checks,

Do you know which company is supplying the energy? If you do, then the first thing to do is contact them, tell them of your previous history of good payment at a previous address, and ask to get them changed. They may refuse at first, but keep pushing, even going to CAB if necessary. Edit to...