Not sure on either points, the cheeseburgers in the ground if they are not hard are usually really good. I always push the top of the burger before I complete the transaction just to make sure its not hard.
The club should be all over this.
Other than the Air conditioning not working and only blowing out hot air, the service experience for us in WSL was overall good.
Kind of off topic my gripe is the outside catering.
The burger van, £6 for a dry burger or £6.50 for a dry burger with a piece of cheese is a complete and utter...