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The tickets were not sent out until the last minute that alone is not acceptable, the club then have also messed up by failing to activate a significant number of those that is another mistake. Off the back of this you would expect them moving heaven and earth to correct their two failures but...

What a naive and ridiculous post, yes of course the system should be tested prior to unleashing onto customers. This is standard practice in any customer facing organisation and fans should not expect to be doing the clubs testing in a live match day environment.