Here's another anecdote..
This exact thing happened to me very recently under a Tory governement. Luckily it was only a few hundred, but that was only through my concerns and forcing them to check, which I had to do 3 times over a period of 6 weeks befoe they actually worked it all out.
So...
If you don't get the hate, perhaps you should look into how some of their policies have directly affected the vulnerable in this country over the last 7 years. The disabled is a good starting point. If you still don't get it after doing so, then please do come back and let me know how you square...