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Please read what was written and my subsequent explanation. This is not about anybody being ripped off. The users were quite happy if the club had refunded the unused portion given the rather draconian measures the club were taking in other matters As I say, if you upset the club, be prepared...

Sorry that isn't the case. There is no child price in the area they sit in (as I said in my post) - the price is the same for adults and children. And on another occasion it was adults using an adults ticket that also caused a reprimand. Basically after this fan and the club fell into dispute...

They were adults using children's tickets but were in a part of the stadium with no child concessions. The club don't check everyone it seems. Just those in dispute with them perhaps? I can't say much more because the main thrust of the dispute may be subject to litigation and is nothing to do...

Such as having their seats monitored and the club noticing when seats were being used by people other than ticket holders. They received communication pointing out the terms and conditions that didn't allow this. Funny how only someone who had disagreed with the club got this - I don't know...

The east stand brasserie change is also interesting. I eat in there 3 or 4 times and it was always full. After games it allowed children in (unlike Dick's bar) and was again full. I appreciate there is a need for configuration changes to allow the players lounge to move there (to allow more 1901...

Interesting points. Everybody, in some way, has been affected by the changes. Be it catering, service, travel costs, withdrawal of bus services, service charges, the 'priority' levels. But the one constant in all this has been the woeful pr approach taken. And as I said before, those that...

The only problem are the ungrateful fans who won't let parts of the club fleece them until the pips squeak. People have a choice and to try and use language like he did to 'persuade' them is not going to work.

Agree totally. They produced good food that people wanted.

Hmm many a true word..... I wouldn't want to get on the wrong side of the club now. They have ways of showing their ire with those that dare disagree with them. All kinds of hitherto unknown or unenforced ground regulations will start being enacted.

Spot on Mr Hut. I read it that way too. I know I will be accused of having a downer on Paul Barber and perhaps I do but his column yesterday was patronising, full of 'statistics' but short on accurate comparisons and had no recognition of the kind of club we are.