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Something makes me think that is Tom Gorringe from a Marketing perspective however the shop and 'Customer Services' are dealt with by someone else Tom is just spectacular and a very clever man at understanding how to market a club, unfortunately the simple elements undermine it. Please don't...

I feel your pain. It was the sons birthday today and he had his voucher for a free shirt from Young Seagulls. He has been looking forward to getting his shirt since the start of the season. Got to the till - sorry you can't get this on a match day you will have to come to the shop on a non...