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Yes our rates shot up from £80 to £100 a month so they thought we must have a leak. Unfortunately none found just a heavy usage house 5 people. When they worked it out by the number of showers/baths toilet flushing was about right. That’s when they sent around an advisor who fitted the water...

Call them out and say you think you have a leak, don’t think it should be spinning .We had someone out to look at ours from SWA. They are pretty helpful afterwards sent out an advisor who checked all the toilets and taps and showers in the house. They put replacement parts on the taps and...