Why should different (lower) standards apply online than in real life ? I doubt the club would act as 'the other mum' if a kid shouted racist abuse or whatever in the ground. If they did do so then they might encounter a don't care attitude from the carers. A 5 match ban is not the end of the...
If you are just a customer then you are going to have to accept that the club can choose who it sells to. If you are more than a customer then you have a responsibility to uphold your club's good name. I'm in the latter camp and am pleased when I see any organisation taking a stand over cowardly...