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Get the ice off and you should see a drain hole in the centre of a V shape channel at the bottom (above the salad drawers) Pour some hot water until the ice in the hole melts and the water runs down the hole. If it’s proper frozen, you’ll need to stick something down to unblock it. The auto...

Is it a solid tennis ball shape Dave? My advice would be a full defrost (48 hours minimum), then turn it back on and see if the ice forms in the same place. If it does I’d suspect a blockage in the evaporater. A defrost might cure this, but in the vast majority of cases it’ll stay blocked I’m...