One of the things about being a "community club", is that fans are part of a wider local community than Paul Barber seems to realise. What that means, among other things, is that some of us are customers - indeed, supporters - of pubs, restaurants, chip shops and other food outlets that we have...
Who is actually losing money by having too many staff hanging about, with not enough customers to serve? The Club or the caterers? Where does the incentive lie to improve things?
It seems to me that a statement like "The more revenue we can generate and lower our costs of operating, the...
It's not just the price issue that is being discussed. It's the customer service issue and the massive decline in perceived value for money that is being reported.
I'd like to say something positive on this thread. This is me at my most optimistic ....
"Hello, Paul Barber. Thanks for reading the thread. I trust you realise how much goodwill there is towards the Club ... and how close it is to being lost".
This seems to suggest that someone has commissioned the new caterers to provide a particular kind of service, at a particular price level, without finding out what the customers actually want.
Don't blame the caterers.