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I wish she had done all of those things but no, she didn't. Luckily, I guess, she's mostly just been annoyed by the whole thing and when the woman turned up she just handed it over. Apparently the woman was very apologetic and had her phone out planning to show my mum something but my mum just...

This is what it feels like to me.

Thanks for all the replies. I wasn't very clear in my OP. When I said no name, I meant it didn't have my mum's name, there was someone else's name on it. Mum is almost 80 so deals with things in a more old skool way, and didn't really think to do things like ask for the person's details who...

That's true. Although, my worry is somehow they've got it delivered and it's yet to be paid for? I dunno how that would work...

Excuse the off topicness of this, but always seems to be someone who knows what's what here. Got a message from my mum that a parcel arrived at her house from META PLATFORMS T TECHNOLOGIES LLC, correct address, but not her name. She spent a while trying to work out who it belonged to but...