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I'm not saying its right and I agree that the arm badges do seem like overkill, but the policy has been in place many many seasons and is clearly stated on the website when ordering. The OP won't the first person to be hit by it, and more than likely won't be the last. I cannot see the club...

The club have long had the policy that In the event of a shirt being customised a refund would only be given if the item was faulty. It certainly isn’t a modern Barber era policy. It was in place for shirts purchases in the Withdean days as I remember ordering a McShane one and the warning being...