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    Tea/coffee and late 1901 ticket - Paul Barber reply and then another Paul Barber reply

    I'm happy to accept that this is close enough to a full apology - and actually not far from the "letter I wish I'd seen" which I posted to the disgust of TottonSeagull earlier this week. It was clear that there was a major screw up but no-one was really prepared to admit it - and the blame was...
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    Tea/coffee and late 1901 ticket - Paul Barber reply and then another Paul Barber reply

    Sorry you miss the subtlety of the protest - my point is there is another way for Barber to respond that I'd respect a hell of a lot more. To be very honest until I receive the tickets that I have paid well over £3000 for this season alone I'll continue to protest in any (legal) way I feel...
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    Tea/coffee and late 1901 ticket - Paul Barber reply and then another Paul Barber reply

    Here's the letter I wish Paul Barber would have written: Dear 1901 Club Member I'm writing to apologise unreservedly for the mess and considerable inconvenience we've caused by sending out the new season tickets so late this year. I could blame the supply chain which has not operated in the...
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    Tea/coffee and late 1901 ticket - Paul Barber reply and then another Paul Barber reply

    Good point - now I literally have nothing to lose. Off to join the queue to struggle to convince them to let me into something I've paid for already. And I quote "ensuring that our supporters are looked after to the best of our ability off it". The best of your ability is it ?
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    Tea/coffee and late 1901 ticket - Paul Barber reply and then another Paul Barber reply

    All great Paul - but where the **** are my tickets that I have paid a small fortune for ? No acknowledgement whatsoever of the ridiculous situation you put the supporters in this week - supporters who just want what they paid for. Basic, basic stuff to get right and you blame everyone else for...
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    Tea/coffee and late 1901 ticket - Paul Barber reply and then another Paul Barber reply

    This sums up my feelings very eloquently. The income from the "extra special" 1901 club is a very substantial part of the marketing department's income - way north of £3 million a year - but the providers of this income are being treated with amazing contempt - coupled with feeble excuses...
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    Tea/coffee and late 1901 ticket - Paul Barber reply and then another Paul Barber reply

    I'd love to go - tomorrow actually - not only no tea - no tickets either. Seems shambolic organisation to me for truly exorbitant cost. Poor poor service from the club trying to blame everyone else.
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    Tea/coffee and late 1901 ticket - Paul Barber reply and then another Paul Barber reply

    Thanks for the reply - I'll go on the assumption that I scoot under the wire on this one - but not really sure why we need the added stress of it all.
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    Tea/coffee and late 1901 ticket - Paul Barber reply and then another Paul Barber reply

    So serious question - the Royal Mail have not delivered my season tickets today - and there is a match tomorrow. Post generally comes about 2.30pm in midweek. Do I wait and hope for the best that something comes ( they are really doing me a favour because I'm so silly I might lose my ticket...
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    Tea/coffee and late 1901 ticket - Paul Barber reply and then another Paul Barber reply

    Sorry but I also don't buy the excuse that "we took away free friendlies and free tea from the 1901 benefits because these were the least appreciated". Nonsense. If they ask you the question - which do appreciate most ? The football match ? or the toilet facilities ? or the train service ? -...
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