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Thanks guys all great help

Ok I get it, so I buy a new router, do I just plug the leads in the back and away we go, for the record Bens Grandad is more handy around tech than I am?? [emoji23]

You must live with me [emoji23] Quite literally all of this, everything! Edit. I should say I’ve had three engineers visits, one changed the router, a month later it still cuts out! Second one turns up says the first one left the original power lead which he shouldn’t and also installed some...

Here’s the test I’ve just run day opposite my Virgin router first with WiFi on and then off using my mobile data! I think I might be better off with a dongle plugged into my laptop [emoji23]

What is your process for rebooting? Edit apart from switching it off and on?

Ah, I think that’s ok then, my solid white lights turns to green for several hours then back to white on a daily basis!

If you’re talking about the router then the big light at bottom should be solid white!

Utter joke, had their engineers out out on four occasions this year, WiFi service almost on a daily basis drops out, every time the engineer calls they give another reason for the failure and suggest it is now fixed! Another joke is I get better download/upload speeds on my EE 4g when I compare...