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This. There’s a bit of misunderstanding around about the difference between tracking data that would be made available to customers, as part of them purchasing a premium product, and increasing internal tracking that would provide valuable data for process design perspective but also for when...

Barcoding of all items is a project being worked on at the moment.

It’s a very complicated picture. The demand for the services are actually increasing, but the infrastructure and processes are still largely configured to a) letters and b) an outdated version of how people live their lives. If the business can redesign the operating processes, there is a...

Difficult now, as Royal Mail and Post Office are totally separate entities.

If we break down the essence of the dispute, we have the following aspects: 1. Pay (as with a lot of other industries) 2. Terms & Conditions (trying to keep things as brief as possible, the thorny issues are around later start/finish times, Sunday working and new starters on different...

I'd like to think that as a member of the management, I've engaged in a grown up discussion with you and been civil, even when we've disagreed. The reason that the unofficial social service argument is relevant is that one of the accusations that the CWU have made is that RM want to turn the...

Exactly. The slightly nuanced view that I'm putting forward, as someone who works for the business, is that we need to achieve something that a) delivers some level of change to match the marketplace we now operate in and b) also retains that community role that posties play so brilliantly.

I don't quite understand your objection to posties looking out for their customers whilst on their rounds. It is quite bizarre, really. But each to their own.

Essentially, they act like decent human beings - they get to know the people on their round. Because of their model of employment (not paid by the number of items they deliver), they take the time to investigate if something isn't right. No one is claiming they are trained for this (although I...

To say he is talking rubbish is very unfair, as he's clearly not claiming that they're an official branch of the social services. What he is absolutely correct about is that posties pride themselves on the unofficial service that they provide to the communities that they serve. As @attila says...

Labour also had a good go at selling it off a couple of times. The Consignia re-brand in the early 00s saw talks take place to sell the company to TPG. Incidentally, the company at that point was posting annual losses of more than £1bn, which is quite a bit worse than the mismanagement...

Agreed. The timing was a bit crass.

Your final sentence would be disagreed with by pretty much all of the posties. They've traditionally perfomed a lot of duties that have gone largely unnoticed, such as being the recognisable face for many in communities as well as being someone who looks out for their older and more vulnerable...

The Post Office is still state-owned though.

I take your point, but are a lot of posties not shareholders too?

If you look at the breakdown of the results released in November for the period April-September ‘22, I’d agree with you that on the surface there’s nothing that would suggest a dramatic turnaround like that. Again, all I can comment from is my knowledge of the current situation. If you compare...

I understand exactly where you’re coming from on that (thankfully I’m not THAT high up that bonuses come into my life at all), but the state of the finances currently wouldn’t be materially different if bonuses hadn’t been paid out to the CEO.

The only bit I’m able to comment on with any knowledge is that the business IS currently losing on average £1m a day.

Ha, I’ve had some insight into that too from working in the operation last week. Some of the stories I heard from the membership were somewhat libellous!

To my knowledge, Parcelforce have had owner/drivers (essentially the franchise model) for quite a while. Happy to be corrected though.