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The exchange as it was last season and for the Manchester City game was highly manual and a creative workaround put in place by the club. I'd imagine it was a complete ballache for them to operate and process. There is new properly automated ticket exchange coming online at some point, but it...

I thought the same.

The club don't want to re-sell STH seats when they can sell their own seats. The game only just sold out so the ticket exchange wasn't activated. It remains to be seen whether it would be the sparkly new automated exchange or the manual string and sellotape exchange from last season. I'd...