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Agree Phil, love the seats the people, the view, the comfort, but the customer service is bad. Sodexo are just plain awful in our lounge, when I complain all i get is that ' they win awards your know for Catering' love to know what the opposition were, Sid's cafe. We are now in discussions with...

Just been told by the club (after finally getting through) that no car park permits are coming as we have to reapply for a pass for 4 gold members, as 'it got stupid and out of hand by previous Sales guys' .So again, do not tell us this and wait till the day of the game, they will send us a form...

Post arrived and still no BHA 1901 club package, no problem, i will call that number on the email, well its be ringing now for 55 minutes and no one answering. Cant be bothered now, lost 3 fans going tonight. I love this club, but some times this attitude of 'not our fault' is totally insulting...