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Thanks, will give it a go.

Thanks for your words of wisdom. Nice in theory but almost impossible in reality having tried recently. However, yes of course that’s the aim, just wondered if anyone had had similar experiences and what the outcome was, that is all.

I agree it does seem low now, but it’s based on actual readings right? They came to work on the meter (not my land) so repair wasn’t my responsibility as far as I am aware. Since then my usage has plummeted. Are they likely to accept last years bill was high due to them?

Just received my latest water bill from Southern Water which has reduced from £850 to £239 in one year. Obviously great news, but it got me thinking… last year they worked on the pipe work and meter to my house. We’ve not done anything different so it does seem like whatever they’ve done has...