It always amazes me how few trades people, even ones who turn over serious money sometimes do not employ admin staff! They try to do it all themselves and their service suffers for it imo
Called my business insurance company ‘Simply Business’ in April telling them to turn off auto renew (due in May) as was changing provider.
It auto renewed and no log on their system of my call. So I was charged £40 for late payment (as they told me to cancel my direct debit) plus my monthly...