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Last time I used it I went online to pay and it said payment failed so I kept retrying and got payment failed each time. Checked my banking app and I'd been charged 4 times! Cheeky sods. Emailed them and got it refunded but can imagine others might not bother for the sake of £5 or £10.

You can still but there is a £5 charge for using the drop off/pick up area now. If you don't want to pay then it's the long stay car park and the passenger gets the shuttle bus. As for the OP if you need to wait/kill some time the MacDonalds by the south terminal is an option. Customers can...