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Agree. I've bought probably hundreds of things on Amazon and the half dozen I've had issues with have all been dealt with to my satisfaction (refund or replacement} with payment on a debit card.

This is my first thought. Amazon holding Visa to ransom. Conversations I guess have happened but Visa didn't give enough (or any) ground on their fees so let's up the ante. Typical Bezos. There's never enough money for me.