UPDATE:
Direct line have accepted the claim....all very straightforward (feel sorry I left them now!!). Thanks for the comments regarding advising current insurers....duly noted.
I am hoping someone can advise...
On the 29th June I sent my daughters MacBook for repair, under warranty. Today I have been advised the MacBook has water damage and therefore not covered under warranty, and a repair cost of £1600 (only cost £780!!). They have advised to look at claiming under...