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What a clever way for the govt to save on tax allowances :laugh:

I too have given lots of feedback to their beta system. They do now at least show an expected timeline for their response to some letters, but they give no waiting time indication for a transaction such as voluntary contributions. Yes i did try the call centre, having been referred to it by...

Yep, you'd think!

All gd points thanks but, yes: their statement was 6 weeks after I paid; I paid online, have checked the reference 5 times! And have a copy of the transaction confirmation. I'm pretty covered and will have to be patient til they reply to today's letter!

Two months ago I paid for two years' Voluntary National Insurance contributions for my wife, to get her up to speed for a better government pension one day. According to a statement letter sent to her by HMRC last week, the payment has not yet been applied, nor is there any confirmation that...