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Yup, I'm not an expert. It would be interesting to know if such a project is as insurmountable as you say though. It seems to me that in my workplace much bigger IT challenges are addressed fairly routinely.

Sure, it would be very easy to make this tweak though. All tickets are scanned by barcode so there is a list of those scanned and those not scanned. Once this is done the loyalty points system would work fine.

Not sure I understand. If the club only awarded points for actually attending games there would be no issue.

Anybody whose ticket was not scanned at the turnstile should not get loyalty points. Straightforward and the technology is available.

I seem to remember a thread on here a thread about Manchester Utd doing exactly this. Seemed over the top when I read it but maybe I underestimated the devious me me me attitude of some people. If the club don't do something about this issue then they may as well scrap the loyalty scheme and...

The club needs to do something about it. Perhaps anyone who buys a ticket but doesn't actually attend should get a 10 point deduction ?