How? Sth get loyalty points for being Sth. It used to be 1000 but now it's accumulative 30 points per season. I honestly don't think I lost any points for being ill in February and putting my ticket on the Exchange for one game in April.
A £25 voucher is quite a lot. There's the dvd of last season, a t shirt, a scarf etc. Plenty to choose from.
I'm not sure about losing points. You get points for being a season ticket holder and it's measured in years. You don't get deducted points if you can't go because you're ill.
Man City game - Ticket Exchange open
If any sth are on holiday, attending weddings, or working, you can now put your ticket on the exchange for this game.
https://www.brightonandhovealbion.com/news/2017/august/ticket-exchange-open-for-man-city-match/
There's a link in the article, underlined...